On 1 July 2026 at approximately 1:13 PM, I received a phone call from 03498550197. The caller claimed to be a representative of Easypaisa and told me that my account required face verification; otherwise, my account would be blocked. After that, they contacted me through a WhatsApp video call and asked me to share my screen while using the Easypaisa app. They told me that a transaction I made the previous day was not properly registered in their system. They instructed me to send both the previous transaction amount and the current amount to Easypaisa, claiming that after verification and registration, the full amount would be reversed back to my account. During this process, they carried out two transactions from my account and transferred approximately PKR 15,000–16,000 to an Easypaisa account under the name Khalid Hussain. Later, they attempted to obtain my bank PIN code and ATM card number, but I refused to provide this information. They claimed there was an error in their system and said the issue needed to be rectified before my payment could be returned. Despite repeated requests, I did not share my PIN or ATM details. They also triggered multiple OTP messages from official Easypaisa and Sindh Bank channels and sent emails during the scam process. The contact details used by the scammers are as follows: Phone Number: 03498550197 WhatsApp Number: 03197414357 I believe I was the victim of a fraudulent scam and request immediate investigation and necessary action regarding this matter.